Invoices & Receipts Help

How do I get an invoice or receipt?

To view or download an invoice or receipt, use the steps below:

  1. Use My Account, Billing & Invoices in the menu.
  2. Click the Invoices & Receipts button.
  3. Navigate to the Invoice History section.
  4. Click the date of the invoice that you want to see or download.
  5. Click the Download Invoice or the Download Receipt button.

Note: Receipts are automatically emailed to the email address on your user account at the end of every billing period.

How do I change the name that appears on the invoices?

To change the business name for the invoices, use the steps below:

  1. Use My Account, Billing & Invoices in the menu.
  2. Click the Invoice Name button.
  3. Fill out the form.
  4. Click the Save button.

How do I change the address that appears on the invoices?

To change the business address for the invoices, use the steps below:

  1. Use My Account, Billing & Invoices in the menu.
  2. Click the Invoice Address button.
  3. Under Billing Information, click the Update Information link.
  4. Fill out the form.
  5. Click the Save button.

How do I change the email address where receipts are sent?

To change the invoices email address, use the steps below:

  1. Use My Account, Billing & Invoices in the menu.
  2. Click the Invoice Address button.
  3. Under Billing Information, click the Update Information link.
  4. Enter the new email address in the form.
  5. Click the Save button.

Note: If you update the email address on your user account, we automatically also update the invoice email address.

Note: Our payments processor, Stripe, emails the receipts to you. Hence the need for the email address in two different places.

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