Refund Policy Help

Do you refund monthly recurring fees?

Monthly fees are refunded in full, no questions asked, up to 30 days from the date of payment. After 30 days the fee is not refundable.

The monthly payment plan is automatically canceled when the monthly fee is refunded.

Please send us a support request to obtain a refund. As long as the support request is sent within the 30-day period, the fee will be refunded.

Do you refund excess credits fees?

The fees for credit consumption in excess of the number of credits included in the payment plan are not refundable.

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