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What is an alert service?

An alert service is invoked by a monitor to dispatch a specific type of alert, for example, a Slack message, a Twilio SMS, a Telegram message, an email, or a request to a webhook URL.

Each alert service is effectively a specific account (using a specific set of credentials or a specific access token) on a specific platform.

What types of alert services do you support?

We support the following types of alert services:

How do I create an alert service?

To create an alert service, use the steps below:

1. Use Configure, Alert Services, Create Alert Service in the menu.
2. Fill out the form.
3. Click the Save button.

How do I change or delete an alert service?

To change or delete an alert service, use the steps below:

1. Use Configure, Alert Services in the menu.
2. Click the black menu bar icon of the alert service.
3. Choose the desired action from the drop down menu.

How many alert services can I create in my user account?

There is no limit to the number of alert services that you can create in your user account.

What happens when I delete an alert service?

Deleting an alert service will delete the alert service and any alert logs that were attached to the alert service.

Can I move or copy an alert service to another partition?

No, alert services cannot be moved or copied between partitions.

Why is there one alert service in each partition that I cannot delete?

When you create a partition, we create a default "built-in" email alert service in the partition. That alert service cannot be deleted.