Help Menu

What is a team?

Every partition has its own dedicated team. Every team has at least one member, which, by default, is the owner of the user account. That person always occupies the Owner role on the team.

Team member can be assigned different role, i.e., privileges, which determines what actions they can and cannot perform on the resources inside the partition.

What are the different roles on a team?

You can assign one of the following roles to members of your teams:

• Manager: Can read and write all partition resources, and can manage the partition team (invite members, remove members, change member roles).
• Contributor: Can read and write all partition resources.
• Contributor: Can read all partition resources.

How do I add members to a team?

To add members to a team, use the steps below:

1. Use Configure, Team Invitations, Invite Team Member in the menu.
2. Fill out the form.
3. Click the Save button.

Our service will send an email to the prospective team member with instructions on how to accept or decline the invitation.

We will send you an email when the invitee accepts or declines the invitation.

How do I withdraw a team invitation?

A team invitation can only be withdrawn before the invitee accepts or declines the invitation.

To revoke a team invitation, use the steps below:

1. Use Configure, Team Invitations in the menu.
2. Click the black menu bar icon of the team invitation.
3. Choose the Delete action from the drop down menu.

Our service will send an email to the invitee to inform them that the invitation was withdrawn.

How do I delete an accepted or declined team invitation?

To delete a team invitation, use the steps below:

1. Use Configure, Team Invitations in the menu.
2. Click the black menu bar icon of the team invitation.
3. Choose the Delete action from the drop down menu.

In this case our service will not send an email to the invitee.

Does the invitee need to have a user account to be invited?

No, they don't need a user account.

If they don't have a user account, then as soon as they accept the invitation, we will guide them to register a free account.

If they happen to already have a user account, they can use that account. They don't need to register a new one.

Do I need to share my log in credentials with team members?

No. Never share your log in credentials with anyone.

To perform work on one of your teams, the team members log in to their own user accounts. They will see your partition resources that they have access to inside their own user account. Your name will be displayed on all your resources, so that they can distinguish between your resources and their own resources.

Does a team member need a paid account to work on my paid resources?

No, a team member with a Free Plan account can work on your team that access paid resources.