The best and fastest way to get support is to contact our support staff. We pride ourselves on our fast and efficient service to our users.
We do not provide telephone support.
Our support staff members respond to a support ticket within a few hours during North American daylight hours, even over weekends and holidays. Under normal circumstances you can expect to hear back from us within two to three hours, sometimes less. Only in exceptional circumstances, or when you are located on the other side of the world, will you experience longer wait times.
We do not provide any training courses.
We do not provide support via online chat features, or via social media sites, such as Twitter and Facebook.
We do not provide video tutorials. You may want to search YouTube for tutorial videos that were created by our users.
Cannot find the answer to your question? Visit our support page for personalized support by our staff.